How It Works
Delivery
- We deliver to most locations in the Lower Mainland
- Minimum order is $35 plus a $2.00 fuel surcharge
- Choose from over 50+ organic produce items and over 800+ organic and natural grocery products
- We carry everything you need for a healthy household
- Your delivery day will depend on where you live.
Features:
- You can log on to your account at any time
- Your information is stored securely
- Current order - access and make changes up to your deadline
- Standing order - you can set what items you would like automatically added to your order
- Future orders - set items you will need in the future
- Set your holidays & cancel orders
- View your account at any time
- Change your registration info
- Search for products
Want to check us out?
Ordering
- When you have signed up we will activate your account. We will email you to let you know we have done this and let you know your delivery day.
- Once you are activated you can put a current order
- Before you are activated you have option of creating your standing order. This is where you can set what items you would like automatically added to your current orders. You do not have to have a standing order.
The Box
- Delivery comes in a blue plastic Rubbermaid bin (sturdy and weather-proof)
- There is a $20 refundable bin deposit charged on your first delivery only
- Ice-packs, insulated pouches and coolers are used when needed to keep your groceries cool. We charge a small deposit on these items which is refunded when you return them.
- Other items such as milk have a deposit charged which is refunded when youreturn them. Just rinse them out an place them in your returning bin for pick up.
Payment
- Pay by credit card, cheque or cash
- Leave your first payment (cheque or cash) somewhere visible.
- Subsequent cheques or cash should be placed in your empty bin
Guarantee
Our service is guaranteed. If you are not satisfied, we’d like to know about it! Call or e-mail us and we will make it right.
Discount
Receive a $10 discount if you refer a new customer after they have ordered three times.Cleaning
If you can clean out your box before we pick it up, we REALLY appreciate it.Questions? bugus@ladybugorganics.com